Q Are there any countries where the service is restricte?
Services are available worldwide without restrictions. You can access the service in any city around the globe.
Q How is the service utilized?
Upon subscribing to the service, a dedicated app is provided. Through the app, you can access medical consultations, transportation
consultations, and security consultations.
If using the app is difficult, you can also access services via phone or Kakao channel.
All channels operate 24/7, 365 days a year, so feel free to contact us anytime
Q How can I subscribe to the service?
For corporate clients, inquiries can be submitted through the contact form, via phone (02-360-2525), or email (assist@flyingdoctors.co.kr)
Q Under what circumstances is the international emergency medical transportation assistance service provid?
This service involves transporting a patient to a nearby country or their home country where appropriate treatment is available if a medical professional determines that the required treatment is not possible in the current location.
Q What assistance services are provided during security incidents?
In cases of civil unrest or natural disasters in the local country, basic necessities are delivered to the affected location, or members are evacuated to a safe area with the assistance of local security personel
Q How is the medical interpretation assistance service provid?
If a patient arises locally, medical interpretation is offered via three-way calls with a multilingual medical team or through reports and necessary documentation. What is the repatrion.
Q What is the repatriation of remains service?
This service is provided based on the subscribed coverage plan. While it primarily involves repatriation to South Korea, third-country transportation is also available upon customer request.
For more detailed consultations,
please contact us via phone or KakaoTalk channel.
